One-Day Unlimited City Cruises River Pass

What to bring

• Ticket: Keep your ticket ready when boarding and follow any instructions from the pier staff.

Accessibility

• Wheelchair access: Wheelchair access is available on board. Confirm your accessibility requirements with pier staff or the reservations team before departure.

• Toilet facilities: Disabled toilet facilities are available on board.

Additional information

• Ticket validity: Your 24-hour hop-on hop-off access begins when your ticket is scanned.

• Audio commentary: Download the City Experiences App before your cruise to access recorded commentary in 13 languages.

• Cruise stops: You can board or disembark at four key piers: Westminster, London Eye, Tower, and Greenwich.

• Boat changes: Some circular services may require a boat change at Tower Pier. Check the latest timetable and listen for onboard announcements.

• Timetables: Service times may change throughout the year, so check the latest timetable before your cruise.

• Onboard refreshments: Concessions and a fully stocked bar are available for an additional charge.

• Audio sets: Onboard audio sets may be available but are not guaranteed. For the most reliable access to commentary, use the City Experiences App.

• Your voucher will be emailed to you shortly.
• Display the voucher on your mobile phone with a valid photo ID at the starting point.
• Please check your final voucher for the starting point details & specific instructions.