Airport Services

London Heathrow Airport: Plaza Premium Lounge at Terminal 4

4.0/5(79)

Mr J L

Group

Verified booking

3 weeks ago

We had a long trip to Borneo ahead of us and starting the trip relaxed and well fed was so important to us the entry into the lounge was simple and trouble free the food, drink and comfortable surroundings was excellent, the perfect start to our holiday, many thanks to Headout. Jules and Val.

Lorraine M

Group

Verified booking

Last week

Some people find travel easy and enjoyable, others a bit stressful. Having the comfort and relaxed atmosphere was the best way to start a long journey. We enjoyed the food and drink and the friendly efficient staff.

Dr John M

Solo

Verified booking

3 weeks ago

I truly enjoyed the every amenity of this lounge It was comfortable, food was great and drinks classic It was a relaxing place I recommend for any traveler on transit via London

Thelma R

Group

Verified booking

5 days ago

Booking was easy Food 7/10 Drinks - a good selection Ambience - pleasant Staff - friendly Overall I was very impressed . I thought it was good value for money

Peter Y

Couple

Verified booking

Last week

Although initially, it appeared unclear how the booking worked, from further online chat, this was clarified and the booking went ahead without any issues

Chloe S

Couple

Verified booking

Sep 2026

Great experience overall! The service was excellent, and the facilities were clean and well maintained. The selection of cakes was fantastic, with a huge variety to choose from, and the drinks were a great complement. Everything was delicious and we really enjoyed the experience. Good last minute price too. One small suggestion: the announcements could be turned down slightly in volume to create a little more ambiance and a more relaxed atmosphere. Overall, a lovely place with great service and plenty of delicious choices. We’ll definitely be back!

Escape the terminal buzz at Plaza Premium Lounge, Heathrow T4; relax for 3 or 6 hours and soak in sweeping runway views.

Fuel up with a complimentary spread of hot and cold dishes, vegetarian and kosher-friendly, paired with beverages like beer, wine, and coffee.

Stay on top of things and connected to the world with fast Wi-Fi, charging, access to TV channels, and live flight updates.

Unwind in gender-separate meditation rooms for quiet reflection, or retreat to the quiet zone for work or rest.

3/6-hour access to Plaza Premium Lounge in Terminal 4 at London Heathrow Airport

Complimentary British and International buffet meals with vegetarian & kosher options

Complimentary alcoholic beverages (beer, wine, spirits)

Free Wi-Fi & charging stations

Comfortable seating with TV

Meditation and prayer rooms (separate for male & female)

Flight information screens

Private resting suites

Shower facilities (subject to availability; charges may apply)

Premium drinks (at extra expense)

Spa, massage & beauty services

Hotel transfers

You can cancel these tickets up to 24 hours before the experience begins and get a full refund.

79 reviews
How do we collect reviews?
These ratings include verified reviews from both Headout guests and our trusted partners who operate this experience locally. All reviews come from real travelers who've taken this experience.
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Guests from Australia, United States, Malaysia and over 8 countries have loved this experience
What our guests say
Mr J L
Group
Verified booking
3 weeks ago
We had a long trip to Borneo ahead of us and starting the trip relaxed and well fed was so important to us the entry into the lounge was simple and trouble free the food, drink and comfortable surroundings was excellent, the perfect start to our holiday, many thanks to Headout. Jules and Val.
Lorraine M
Group
Verified booking
Last week
Some people find travel easy and enjoyable, others a bit stressful. Having the comfort and relaxed atmosphere was the best way to start a long journey. We enjoyed the food and drink and the friendly efficient staff.
Raymond C
Couple
Verified booking
Last week
A very nice 1st time experience. The staff were very friendly and helpful at Heathrow T4. A good selection of food and drinks and a lot of seating. Will definitely use again on my next flight out of Heathrow.
Dr John M
Solo
Verified booking
3 weeks ago
I truly enjoyed the every amenity of this lounge It was comfortable, food was great and drinks classic It was a relaxing place I recommend for any traveler on transit via London
Thelma R
Group
Verified booking
5 days ago
Booking was easy Food 7/10 Drinks - a good selection Ambience - pleasant Staff - friendly Overall I was very impressed . I thought it was good value for money

Relax at the Plaza Premium Lounge at Heathrow Terminal 4, with complimentary food, drinks, free Wi-Fi, and a stylish space to recharge before your flight.

Getting settled

Head to Level 2 of Terminal 4 Departures, the lounge is opposite Gates 10A and 10B. Present your booking and photo ID at reception to check in.

What to expect

This modern lounge is a serene escape from the busy terminal, ideal for working, dining, or unwinding before departure. It's open daily from 5am to 10pm.

Features

Hours of access: Enjoy 3 or 6-hour access to the Plaza Premium Lounge at Terminal 4.

Lounge seating: Settle into armchairs, private booths, or a quiet zone for focused work.

Meals, snacks & drinks: Enjoy a complimentary buffet of hot and cold dishes, with vegetarian and kosher options, including free-flow beer, wine, spirits, and Lavazza coffee.

Meditation rooms: Separate male and female prayer and meditation rooms offer quiet reflection.

Wi-Fi & charging: Stay connected with high-speed Wi-Fi and USB-C charging points throughout.

Information & entertainment: Track flights on live screens, and browse TV channels.

Family area: A kids' zone with mini furniture, games, and a TV keeps young travelers entertained.

Shower facilities: Freshen up with accessible shower rooms, reservable at reception (subject to availability; charges may apply).

Lounge timings

Open daily from 5am to 10pm.

Documents required

A valid boarding pass for a same-day international departure or transit flight from Terminal 4.

A valid photo ID matching the name on your booking.

Rules & restrictions

The lounge is airside in Terminal 4, accessible only after security and passport control.

Seating may be restricted during peak periods.

What to bring

Bring a valid boarding pass for a same-day international departure or transit flight from Terminal 4.

Carry a valid photo ID (such as a passport) matching the name on your booking.

What's not allowed

Smoking and vaping are not permitted inside the lounge.

Pets are not allowed in the lounge.

Unaccompanied minors are not permitted.

Accessibility

The lounge is wheelchair accessible, with step-free entry and accessible lavatories.

For accessibility queries, contact the lounge reception upon arrival.

Additional information

Children under 2 years old are admitted free of charge. Children aged 2 and above require a separate ticket.

Children aged 11 and under must be accompanied by a paying adult.

The lounge accommodates up to 147 guests; access may be periodically restricted due to capacity during peak periods.

Your voucher will be emailed to you shortly.

Display the voucher on your mobile phone with a valid photo ID at the starting point.

Please check your final voucher for the starting point details & specific instructions.