Masquerade - Phantom of the Opera Reimagined

Show details

Categories: Immersive, Drama, Romance, Classic, Off Broadway

Audience: Strictly 13+ yrs

Theater name: Masquerade

Facilities: full-service bar (after the performance), complimentary bag & coat check, water available throughout the experience, cloak borrowing if guests don’t meet the dress code.

Accessibility: ADA-accessible pathways throughout the venue; accessibility accommodations available on request

Cast & crew

• Creator: Andrew Lloyd Webber and Diane Paulus, based on The Phantom of the Opera; conceived by Randy Weiner

• Songs: Andrew Lloyd Webber

• Director: Diane Paulus

• Choreographer: Sidi Larbi Cherkaoui

Additional info

• Entry requires a valid photo ID. All guests must be 13+. Any guest under 16 must be accompanied by an adult.

• Guests who are 21+ receive a complimentary glass of bubbles, while those under 21 receive a non-alcoholic sparkling option.

• Content warning: production includes haze, strobe lights, and laser effects which may affect some guests.

Security:

• To ensure your comfort and security, you might encounter a few security checks when you arrive at the venue.

• You will receive a secret password 24 hours prior to entry. You will give it at the door.

• There are no physical tickets. You and everyone in your party must have the password.

• Doors open at your scheduled entry time. Latecomers will not be admitted.

Dress code:

• Formal or elevated eveningwear is requested—black, white, silver, or any combination thereof only.

• Stilettos are forbidden; make sure you wear shoes and clothing that allow for comfortable movement.

• If you are unable to meet the dress code, a limited number of cloaks are available to borrow during your visit.

• You are encouraged to wear your own masquerade mask that celebrates the occasion and reflects personal style. If you don’t have one, the venue will provide a complimentary, glasses-compatible mask on arrival.

Frequently asked questions about Masquerade

Q: How much do Masquerade tickets cost?

A: Prices may change based on show dates.

Q: Where is Masquerade New York playing?

A: The show is playing at 218 West 57th Street, NYC.

Q: How long does the Masquerade show run?

A: The performance lasts about 2 hours with no interval.

Q: What’s the story about?

A: Set in the Paris Opera House, Masquerade is a bold new immersive production of The Phantom of the Opera, the most haunting love story of all time.

Q: Is Masquerade suitable for children?

A: Entry requires a valid photo ID. All guests must be 13+. Any guest under 16 must be accompanied by an adult.

Q: What makes Masquerade unique?

A: The show is known for its immersive set, elaborate costumes, and a plot full of twists that keep audiences guessing until the end.

• You will receive an email confirming your purchase.

• You will receive your e-tickets via email within 3 hours from the time of the booking. You can access your tickets by clicking on the link available on the email.

• If you book tickets more than 14 days in advance, you will receive the tickets 14 days prior to the show date.

• The ticket can be presented digitally along with a valid photo ID at the entrance on the day of your visit.

• Please note most of the theatres do not allow entry post the show start time and we recommend you reach the venue 10-15 minutes early.