Combo: Vienna Hop-on Hop-off Bus Tour + Schönbrunn Palace & Belvedere Palace Tickets

What to bring

Hop-on-hop-off bus tour

• Bring your printed or digital ticket along with a valid photo ID; some tickets require scanning a QR code when boarding.

• Carry a power bank, as live bus tracking and map apps can drain your phone battery.

• Pack an umbrella or raincoat; many buses have open-top seating, and the weather can change quickly.

Schönbrunn Palace

• Wear comfortable walking shoes; the grounds are vast, and even the State Rooms alone can take a few hours to explore fully.

• Dress for the season: lightweight layers in summer; warm clothing, waterproofs, hats, and gloves in winter.

• Carry a hat, sunglasses, and sunscreen to protect against sun exposure when exploring the gardens in summer.

Belvedere Palace

• Wear comfortable closed shoes to manage the gardens, terraces, and longer walks between buildings.

• Bring a smartphone with the Smartify app or similar for extra information on artworks.

• Carry cash or a card for refreshments at cafés such as the Menagerie Café.

What’s not allowed

Hop-on-hop-off bus tour

• Pets are not allowed, except small dogs under knee height that are leashed and muzzled (one per bus).

• Luggage, bicycles, and large items are not permitted onboard.

• Avoid using personal speakers or making loud calls to ensure all passengers can enjoy the commentary.

Schönbrunn Palace

• Drones, selfie sticks, tripods, flash photography, and lighting equipment are prohibited at Schönbrunn. You may only use your mobile phone for non-commercial photos.

• There is no storage for large bags, umbrellas, or extra clothing—travel light.

• Pets are not permitted on the tour.

• Bicycles and personal vehicles are strictly prohibited inside the palace park.

Belvedere Palace

• Photography is only for private use without flash, tripods, or selfie sticks; some exhibits prohibit photos entirely.

• Large bags, suitcases, and umbrellas must be left in the cloakroom.

• Food and beverages are not allowed in any exhibition rooms, but you can purchase refreshments at the Schlosscafé, Parkcafé, and Lucy Bar.

Accessibility

Hop-on-hop-off bus tour

• Most Vienna hop-on hop-off buses are wheelchair accessible, but availability is limited and often requires prior coordination with the provider.

• Mobile app tracking and live route maps can help wheelchair users locate accessible boarding stops and plan the most comfortable route.

Schönbrunn Palace

• This tour is not suitable for wheelchair users, as parts of Schönbrunn Palace can only be reached via staircases and there is no step-free access to several of the historic State Rooms.

Belvedere Palace

• The Belvedere Palace is wheelchair accessible, featuring ramps and elevators throughout Upper and Lower Belvedere.

• Wheelchairs may be borrowed free of charge at cloakrooms or ticket offices.

• Accessible toilets are available in all primary buildings; seating is provided in galleries, and folding stools are also available at cloakrooms.

• Service dogs are welcome, provided they are registered on a Disability Card.

• Although the gardens are accessible via step-free paths, we recommend bringing a companion for assistance, as the sloped terrace between the Upper and Lower Belvedere is not fully barrier-free.

Additional information

Hop-on-hop-off bus tour

• Multiple routes (Red, Blue, Yellow) cover up to 50 stops, including Schönbrunn Palace, Belvedere, Prater, and the Ringstrasse.

• Buses generally operate from around 9:30am until 5pm, with departures every 15 to 30 minutes depending on the route and time of year.

• Seats are first-come, first-served; arrive early in the summer and Christmas market season for upper-deck spots.

• Use live bus tracking and downloadable route maps before or during your journey to plan your timing and connections more efficiently.

Schönbrunn Palace

• Depending on the tickets you choose, you’ll meet your guide at either the Group Center, the Ehrenhof Fountain (look for the green umbrella), or the Arrival Center at HOHO Bus Stop 30. Check your booking confirmation for the exact location.

• Arrive 10 to 15 minutes before the scheduled start time, as latecomers will not be allowed to join the tour.

• The tour is conducted in only one language, which is selected at the time of booking, so please choose your preferred language carefully.

• Each tour is limited to a maximum of 25 participants to ensure a more personal and engaging experience.

• In the event of extreme weather conditions such as snow, the garden portion of the tour may be skipped for safety reasons. From November 8 to January 6, a visit to a local Christmas Market will be offered instead.

Belvedere Palace

• Visiting early in the day or post‑3pm can help you avoid crowds, as the period between 11am and 2pm tends to be busiest.

• Enjoy a pause at cafés like Menagerie Café and the Lucy Bar, where you can relax with refreshments and take in the views before continuing your tour.

• Your voucher will be emailed to you instantly.

• Please display the same at each ticket redemption point along with a valid photo ID.

Ticket redemption points

Vienna HOHO

• No printout required! Just show your mobile voucher to the driver and collect your bus ticket.

• Please click here for the detailed route map and boarding points.

Schönbrunn Palace & Upper Belvedere Palace

• Please use the link shared in your final voucher to select your preferred date and time for your Schönbrunn Palace and Belvedere Palace entry.