Kunsthistorisches Museum Vienna Guided Tour

What to bring

• Have a valid photo ID with you for smooth entry, especially if you're collecting pre-booked tickets or taking advantage of student or senior discounts.

• Bring a light jacket or shawl as the museum’s air conditioning keeps the galleries comfortably cool, even on warmer days.

• Keep cash or a card handy for purchases at the museum shops and cafés, where you can buy souvenirs, art books, or enjoy a slice of traditional Viennese cake before leaving.

What’s not allowed

• Flash photography and tripods are not allowed, as they can damage the artwork and disturb other visitors.

• Large bags, backpacks, and umbrellas should be left in the cloakroom or lockers.

• Smoking is not permitted inside the museum, including all indoor areas and public spaces.

• Only pencils are allowed for sketching or painting; colored pens, markers, and paints are not permitted in the galleries.

• Please refrain from bringing food or drinks into the exhibition halls.

Accessibility

• The museum is fully accessible for visitors with mobility challenges, featuring ramps and elevators for easy access to all floors.

• Complimentary wheelchairs are available at the entrance; you can reserve one in advance or upon arrival.

• Accessible restrooms are located throughout the museum.

• Visitors with hearing impairments can request a sign language interpreter for guided tours; we recommend booking in advance to ensure availability.

• Service animals are welcome to assist guests with visual or mobility impairments.

Additional information

• Check your email the day before the tour for any important updates or changes.

• Meeting points and transfer options may vary based on the tour you selected, so be sure to refer to your booking confirmation for specific details.

• The small-group tour requires a minimum of 4 participants; if this number isn’t met, you’ll be offered an alternative date or a full refund.

• Skip-the-line tickets provide a reserved entry slot, but you will still need to go through ticket control and security checks.

• Transfers and tickets to the Imperial Treasury are not included in the 2-hour tour.

• A licensed guide can lead groups of up to 14 people. Larger groups will require additional guides, which may increase the cost.

• The 3- and 5-hour tours include approximately 1 hour of round-trip transfer between the meeting point and your accommodation, depending on traffic and distance.

• Private transfers include pick-up and drop-off at your accommodation in Vienna, with a standard car (sedan) for 1 to 4 people, and a larger van for 5 or more. You can opt for a 5-person tour to secure a larger vehicle.

• Children under 19 can enter the museum for free.

• The museum frequently hosts temporary exhibitions, so check with reception or staff for any special displays during your visit.

• Your voucher will be emailed to you shortly.

• Display the voucher on your mobile phone with a valid photo ID at the starting point.

• Please check your final voucher for the starting point details & specific instructions.