The Ghost of T'Hó in Mérida: Self-Guided City Exploration Game

What to bring

• Smartphone: Bring a fully charged smartphone to play the city exploration game.
• App setup: Download the Questo app and create an account using the same email as your booking before you arrive.

What's not allowed

• Wheelchair access: The experience is not wheelchair accessible, so guests using wheelchairs cannot take part in this route.
• Infant seating: Infants must not sit on laps and infant seats are not available during this experience.

Accessibility

• Wheelchair access: The route is not wheelchair accessible and may not be suitable for wheelchair users.
• Strollers: The route is stroller or pram accessible for guests with young children.

Additional information

• Experience type: This is a self-guided, open-air city exploration game accessed on the Questo app.
• Availability: You can start the game anytime, with full 24/7 availability throughout the year.
• Pace: You can start, pause, and continue the game at your own pace during the day.
• Support: You have access to 24/7 customer support throughout your experience.
• Transport: Public transportation is available nearby to reach the starting area.
• Pets: Animals or pets are allowed along the route during the experience.

• Please check your final voucher for the redemption details and specific instructions.
• Your voucher will be emailed to you shortly.