Ferry Tickets in Cairns

Staff were very friendly. Mae gave great advice about basic snorkeling and I was able to use her tips. The water was beautiful and lots of fish to see. The little snack box we got was tasty and enjoyable. An adjustment to the website to disdisnguish between check in time and the time the boat leaves would be beneficial. It's a bit confusing.

Great Boat Ride. Lovely island and amazing food at Foxy's Cafe. Secret Garden and the beach and the overall snorkeling experience etc itself is mesmerizing. Would have given 5 stars if the information provided wasn't incorrect. Our email clearly said check-in starts at 8:45 and boat departure 9:45. We were having breakfast hardly 200M away from the venue all ready to rock at 9:00. And they rang us at 8:35 asking us to be on the terminal in 5 mins otherwise we will miss the boat and our tour will be canceled without any refunds (policy). We left the fully paid breakfast order on the table and rushed to the terminal only to realize the boat had left without us. We showed them our email instructions and they realized the mistake had been made either by them or by headout. Finally checked us in next cruise which left at 10:45. We had to explain our situation at all the stations and experience spots because no one had our names on the manifest. The Sunlover team booked us for the boat ride only but they couldn't add us in the manifest of any other experiences. It just made the day stressful without any fault of us and we ended up getting late for the whole day. Other than this debacle the actual tour and the experience was pretty good.

The trip there and back , the island was disappointing to me , glass bottom boat was a waste of time and money as the tide was middle going out and as the water cloudy you could not see anything, I know you can't do anything about the weather and tides but needs more thought compared to green island it was , to me anyway , disappointing.

We had a great day. Weather was the best. Unfortunately the water was murky to enjoy the Glass bottom boat experience though the the ladies were great hosts.